Your terms and conditions of use

Acceptance of terms of sale

1. The contract between CLC Bike and the Customer shall be concluded with the acceptance, even partial, of the order by CLC Luca Pontarelli, which reserves the right, at its sole discretion, to accept ' order. The acceptance is automatic, unless otherwise communicated to the client. By placing an order in the manner provided, you acknowledge that you have read all the information provided during the purchase procedure and accept the general conditions and payment transcribed below.
2. If the customer is a consumer (ie a person who buys goods for purposes not related to his profession), once the online purchase procedure, will print or save an electronic copy, but keep, these general conditions of sale, subject to the requirements of Art. 3 and 4 of Legislative Decree no. 185/1999 on distance selling.
3. It excludes any right of the Customer to damages or compensation, and any contract or tort liability for any direct or indirect personal and / or property, caused by the rejection, even partial, of an order

How to Buy

1. The Customer may only purchase products in the electronic catalog of CLC Bike at the time the order and viewable at, as described in the relevant information sheets. The technical information included in the site faithfully reproduce those of the manufacturers of the products included in the catalog. CLC Bike, therefore, reserves the right to change the technical information of products to match those provided by the manufacturers without any notice. It is understood that the picture accompanying the description of a product may not be fully representative of its characteristics, and differ in color, size, and accessories in the picture. All support information acquisition (Glossary Buying Guide, etc ...) are intended as mere material for general information, not due to real characteristics of each product.
2. The correct order is confirmed by CLC Bike by a reply by e-mail, sent to the email address supplied by the customer. This confirmation message will contain date and time of receipt of the order and a 'Customer Order Reference', to be used in any further communication with CLC Bike. The message will include all data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document. Customer can also check the status of your order by going to the website dedicated to him in the "My Orders".
3. In the case of non-acceptance, Bike CLC is committed to a timely notification to the customer.
4. All prices in this site shall be construed prices to the public and, therefore, inclusive of VAT. CLC Bike reserves the right to change prices at any time, without notice.
5. The site can see the amount of product available at time of order. Since the simultaneous access of many users-clients and the simultaneous ability to order "on line" change product availability, CLC Bike does not guarantee the certainty of allocation of merchandise.
6. On certain products subject to price promotions, CLC Bike reserves the right to accept orders by reducing the amount, upon notice and acceptance by the customer, failing which the order will be canceled.
7. L’operazione di vendita di beni materiali su si configura come commercio elettronico indiretto in quanto la transazione commerciale avviene in via telematica ma il cliente riceve la consegna fisica della merce a domicilio secondo i canali tradizionali, ossia tramite vettore o spedizioniere (cfr. risoluzione 21 luglio 2008, n. 312/E, risoluzione 15 novembre 2004, n. 133/E).
Ai fini Iva, le operazioni di commercio elettronico indiretto sono assimilabili alle vendite per corrispondenza e, pertanto, non sono soggette all’obbligo di emissione della fattura se non espressamente richiesta dal cliente non oltre il momento di effettuazione dell’operazione (art. 22 d.P.R. n. 633 del 1972).

Payment Methods

1. Wire Transfer Policy
In case of payment by bank transfer in advance, sending the ordered only occurs when the actual crediting to c / c of Luke Pontarelli, which must occur within 5 working days from the date of acceptance of the expiration of which the order is deemed automatically canceled.
The purpose of the bank transfer must include the identifier of the order (order number), which is issued in the order confirmation email.
The bank on which make the transfers are:
Ing Direct
Payable to
2. PayPal / Credit Card
In case of purchase through the PayPal payment method at the end of the order the customer is directed to the PayPal page.
The amount of the order is debited from your PayPal account at the time of order.
In case of cancellation by both the customer and in case of rejection of CLC Bike, the amount will be refunded to customer's PayPal account or by bank transfer

In case of cancellation by both the customer and in case of rejection of CLC Bike, the amount will be refunded to customer's PayPal account or by bank transfer
The cancellation is possible until the moment in which the same is not yet in stock preparation. The order status is clearly visible in the "Order Status" and is no longer voidable if the indication "order in process".

The annulment of the transaction, in no event will CLC Bike can be held liable for any damages, direct or indirect, caused by delay in release of non-committed by PayPal. At no time during the purchase process CLC Bike is able to know the customer's financial information. As there is no transmission data, there is the possibility that this data is intercepted. No archive of CLC Bike contains or maintain such data. For every transaction made with your PayPal account you will receive a confirmation email from PayPal
Orders can be paid by credit card through the secure payment system of PayPal®. All credit card information is communicated by the client directly to PayPal®, without going through the server of Lingerie Party that in no way will be aware of the number of credit card customer.
PayPal automatically encrypts all information about the payment transaction and use SSL (Secure Sockets Layer protocol) of 128-bits (the highest level available for e-commerce).

Credit Cards are accepted: Visa, MasterCard, Carta Aura, Postepay Visa, American Express and American Express.
3. Reload Poste Pay
Secure payment method for purchases On Line. CLC Bike accept payment by American Express in absolute transparency and security of SSL secure connection on the site Italian Post Office or directly at the post office counter.

Just effetuato 's order and after selozionato poste pay as a method of payment you will receive via e-mail the card code to refill with its list of' order
The customer must send all 'email address payment confirmation with the date and time of charging.

4. Cash on Delivery
And 'possible to buy the products on delivery, ie paying the consideration of the order to the courier upon delivery of the package, in cash or check, for orders up to a maximum of 200 euro and a small charge on shipping.


By accepting these Terms and Conditions of Use you also accept the terms and conditions of use of shipments below:

Shipping and returns

Withdrawal of the parcel at CLCBIKE
It's possible pick up your package directly at the point of withdrawal of CLCBike in Formia (LT)

Your pack shipment
Packages are generally shipped after receipt of payment and are shipped via NEXIVE with tracking and drop-off with signature.
Boxes are amply sized and your items are well-protected.

Time for Expedition
Packages are generally shipped within 1/5 days for the department for the department bike components while the minimum time is 5 working days, unless actual availability in stock / supplier and takes about 24-48 hours to reach their destination (there may be timelines more about some disadvantaged CAP, or due to delivery's problems about the missed delivery from the carrier, address not founded or receivers absent).

Shipping costs
Shipping charges include the cost of packaging and postage. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping charges. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Warning: shipping costs are free for purchases over € 99.00 including VAT.

Returns and Refunds
Shipping costs for the return shall be borne by the customer.
If the customer decides to return the item/s, without giving any reasons, will have 14 calendar days from the delivery of the product.
The product must be received at our facility complete with all accessories, cards, manuals, BOXES original and all that was included at the time of receipt.
Not just checked the status of the product will be issued a refund within 24/48 hours (if the payment was made by bank transfer time for repayment will depend on the banks issuing and acquiring the bank).

Charges Holding Amounts and Possible

The storage costs are to be paid by the customer as well as any costs required by courier to CLC Luca Pontarelli for failure to collect the parcel from the customer.

CLC Luca Pontarelli not responsible in any way for damage or theft / loss of goods returned by uninsured shipments, we remind you that you have the opportunity to insure the package only 5 euro during the order.